Privacy Policy

This Privacy Policy covers our services, including our Website and our social media pages.  If you provide information on external platforms like Instagram, Facebook, Pinterest, Twitter, or YouTube, their privacy policies will apply.

We adhere to Australian Privacy Laws (Privacy Act (Cth)), Australian Privacy Principles) and comply with the EU General Data Protection Regulation (GDPR) and any other relevant regulations.  If you have privacy inquiries, drop us an email at kim@craconstruction.com.au.

Our Involvement in Your Privacy

Whether you’re a client, customer, subscriber, or Website User, this Privacy Policy applies to you.

Our Responsibilities

As owner operators of this Website, we determine how and why your data is processed. We will never sell or rent your personal information.

Your Responsibilities

It’s your responsibility to review and understand this Privacy Policy and our Website T&Cs.  If you provide third-party data, you authorise us to process it in line with this Privacy Policy.

Data Collection Timing and Methods

Data collection starts when you visit our Website, either through forms, links or automatic processes. Examples include filling out enquiry forms, expressing interest, subscribing to our newsletter or engaging us to provide services.

Types of Data We May Collect

Your contact details, identifiers (IP address, login, browser details), site usage data, satisfaction feedback, and information submitted by filling out enquiry forms.

Data Use, Disclosure, and Legal Basis

We use your data for specific lawful reasons, such as running our Website, providing products/services, customer support, fraud detection, site improvement, and marketing with your consent. We may disclose your data as required by law, with your consent, within our business, or during a business sale.

Google Analytics and Facebook

We use tools like Google Analytics and Facebook Insights for site enhancement and understanding user interaction.  Opt-out options are available for Google Analytics, ensuring control over your data tracking.

Your Options

You can choose not to provide personal data, but this means Users may not get the full experience of our website.  We use cookies and disabling them may affect service efficiency.

Marketing Preferences

We inform you before collecting data for marketing and seek your consent.  Opting out is simple; contact us or unsubscribe from emails.

Your Rights

You can exercise your rights by contacting us through our Site or kim@craconstruction.com.au

Your Data, Accuracy and Deletion

Upon request, we’ll provide your information within 30 days, unless it affects others’ privacy or intellectual property rights.

If you believe we have incorrect data, contact us for correction.

You can request data deletion, except when required by law.

Privacy Concerns

Contact us if you have concerns, and if unresolved, escalate to the Office of the Australian Information Commissioner.

Security Measures

We use passwords, reputable third-party storage providers, physical, electronic, and procedural safeguards to secure your data.

Data Sharing

We share data with related entities and persons (to help run the Website), our suppliers, service providers, legal advisors and the police or government if required.  We will always ask for your consent before sharing your data, or only do so if we’re legally allowed.

Effective Date: 19 January 2023

About CRA Construction
CRA Construction is a family run business with a trusted team of local plastering specialists who can help with renovations, new builds, and repair jobs in and around Brisbane.

QBCC License 15115502
Contact
P: 0413 831 758 E: info@craconstruction.com.au
Location: 44/115 Robinson Road East, Geebung QLD 4034
Postal Address: PO Box 292, Virginia BC QLD 4014
© 2024 CRA CONSTRUCTION. ALL RIGHTS RESERVED.
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